Micropole Belux Support services
At Micropole, the satisfaction of our clients is at the heart of everything we do. Our Support service is specifically designed to address your needs and provide you with customizable service options.
As a Gold VAR Delivered Partner, Micropole is one of the largest SAP partners able to give support on all SAP BI products in Belux. We service BI users and members of our customers' competence center in any technical questions or business issues.
Our Support service covers two levels of demands:
- Quick-fixes of software bugs
- Requests for further evolution and development, advice and expertise
The local support platform remains active and accessible 24/7: our customers can enter their incidents and requests, which are soon after processed by our Support manager.
Your benefits
- Reduces overall maintenance costs
- Facilitates positive ROI & performance results
- Grants a customized access to the Support service
- Allows on-site intervention if needed
- We are SAP Certified Partner Center of Expertise (PCoE)